Troubleshoot Browser Issues

Online systems, including REcolorado Matrix or your Connect dashboard, may occasionally be impacted by browser updates. If you find something doesn’t look quite right or isn’t behaving as expected, taking these simple steps could help:

  1. Update your Browser. Many computers automatically keep browsers and apps up to date, but you can double check if there is an update available by following these steps.
  2. Clear your Cache. To reset and remove data that is no longer relevant, clear your browsing history and cache by following these steps.

Still having trouble? We’re here to help. Contact REcolorado Customer Success at or 303.850.9576, option 1, and we’ll be glad to assist you.