MLS Policy

Rules provide a consistent structure and framework that you rely on to serve your clients, pull stats, facilitate transactions, create CMAs, and make the market work!

When you say “Yes” to the MLS by choosing REcolorado as your partner and entering your listings into the MLS system, you’re agreeing to follow the same rules all other brokers also follow in exchange for all the benefits the MLS provides. That’s a pretty good deal, right? Not only will you have access to a complete set of listing data, but you can also confidently interpret the data you see because you know it was entered in a consistent way.

Lots of different ways! We’ve created several options for you to learn the rules at your own pace and on your own terms. You can review the complete MLS Policy here, or from your REcolorado Connect dashboard. Because there’s a lot to cover, we recommend reviewing our Getting Started Learning Path and helpful articles in our Resource Center. For a deeper dive into key MLS rules, check out these training courses:

• Getting Started with REcolorado Recorded Webinar
• REcolorado Listing Statuses: Define, Accurately Manage, and Remain Compliant Recorded Webinar

REcolorado subscribers! Our MLS Policy Council is made up of your peers – brokers and appraisers from throughout the state. The council serves as an objective body to address compliance concerns and review policies that support cooperation and ensure you continue to receive the reliable, accurate data you need to do your job.

When a compliance issue comes up, the issue is reviewed by REcolorado and the MLS Policy Council at their meetings. The council will make a recommendation if a rule needs to be added, changed, or removed.

When a rule is changed or added, we’ll let you know! Keep an eye on your inbox (and the channels mentioned above) for important updates.

You’ll be glad to know everyone using REcolorado tools are working together to make our data the best it can be. That means all customers agree to follow the MLS Policy. Your REALTOR status does not affect your participation in the MLS.

Look to all your REcolorado communication channels for updates! REcolorado spreads the word about new or changed rules and regulations through several mediums, including: email blasts to customers, articles on in our Resource Center, and more. REcolorado’s Education and Development team includes updates on new and amended rules and regulations in training classes, which are free to customers.

The REcolorado Data Accuracy team is on the front line making sure you have the most reliable data through your REcolorado tools. With an education-first approach, they make sure REcolorado customers understand the rules and help correct inaccurate data.

They are the link between REcolorado customers and the MLS Policy Council, working to ensure the rules are applied consistently and fairly.

An easy way for you to make sure you’re following MLS Policy is to ask yourself, “Is my listing accurate right now?” For example, if your listing moves from Active to Pending, the MLS information won’t be accurate until you change the listing. (Tip: MLS rules are designed to help, giving you three days to update listing status in the MLS system.)

You can also familiarize yourself with the MLS Policy, read the education pieces sent by email and in our Resource Center, or contact the Data Accuracy department at (303) 850-9576 option 1, if you have questions. Finally, REcolorado offers free classes so you can learn about compliance when it’s convenient for you.

Remember, we’re all in this together! When you understand and follow the rules, we all benefit by having accurate data.

It’s easy – if you see something, say something! Here are a few different ways you can let us know when you come across something that doesn’t look right:

1. Click the ReportIt buttons on your REcolorado Connect dashboard or in the MLS Matrix system
2. Send an email to: DataIntegrity@REcolorado.com

Just so you know, when you submit a report, we won’t share any of your information with the listing broker. Your privacy matters and we’re all about it.

We get it – everyone makes mistakes. When violations occur, we take an education-first approach by researching the issue and working with the listing broker to correct it. If the issue still exists after that, a notice is sent to the listing broker requesting the violation be corrected within three days. A copy of the notification is also sent to the managing broker, and office administrators.

If a listing is still not corrected, a progressive fine schedule may be assessed.

Continued violations of MLS Policy by the same agent may result in being referred to the MLS Policy Council. After discussion with REcolorado and MLS Policy Council, additional may be assessed and or suspension of MLS access may be recommended.

Absolutely – listing brokers can file a grievance with the MLS Policy Council for consideration and final determination. All grievances must be submitted in writing using the Fine Waiver Request Form to the Data Accuarcy Team within 30 days of the violation, stating the reason for dispute and request for review.